Feedback And The Professional Mindset, Exhibit 1 – @dino_dogan

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I’ve written many times on One Spoon about the importance of feedback, and the importance of not taking it personally.

Today I want to give a shout out to The Dinomeister – Dino Dogan – as a model of this in action.

Who Is Dino Dogan?

If you don’t know who Dino is, you can find him at Diyblogger.net.  More importantly though, Dino is one of the brains behind Triberr (the other is coding whiz kid Dan Cristo).

Now Triberr only started earlier this year – but it’s making a significant difference in the lives of many bloggers because their posts get tweeted out by all of their ‘tribe.’

Because it’s so new – and so radical! – there have been issues and concerns raised by members of Triberr about how it works, the ‘ethics’ of auto-blogging, and such.

Whenever any issues have been raised, I’ve loved watching how Dino (and Dan) deal with the feedback.  They don’t rant and rave and defend their application – they deal with it in a professional manner.

Here are a couple of examples:

Example 1 – Erica Allison/The Allison Development Group

Erica was one of the early adopters of Triberr – and was originally a part of The Mighty Anubis Tribe.  But she had issues with features of Triberr – and she withdrew, and blogged about it here:

The Triberr Break Up – It’s Me Not You

There are some interesting comments – but here’s the one I chose for you to look at:

Here are the takeaways – Dino apologizes for creating a problem by deciding to take The Mighty Anubis Tribe down a certain path.  And in answering some of the comments on this post Dino and Dan came up with a new feature to implement to make Triberr better – which was delivered almost immediately.

And then Dino thanks Erica for a great post.

Do you have any idea how  rare that behaviour is?

(If you follow Erica you’ll know that she recently rejoined Triberr – and is using it in a way that works for her)

Example 2 – Tristan Higbee/Blogging Bookshelf

And here’s another example.  Tristan Higbee from Blogging Bookshelf decided to withdraw from Triberr – and blogged about it here.

Here’s Dino’s response:

What I love in Dino’s response is not that there’s any criticism or any defence of Triberr – but his response indicates understanding of Tristan’s reasoning and a request for further information.  Further information gives further feedback.

Kudos To Dino And Dan

Taking feedback in a professional manner is something that all of us need to be able to do if we honestly want to improve ourselves.

Without feedback we don’t know what’s wrong and we can’t fix it.  I’ve lost count of the number of times I’ve seen people suggest features to Dino, that Dan then implements within a few days.

As a result Triberr continues to just get better.  And better.

Dino posted a while back about what would happen the day someone came into the ‘Triberr’ space with a rival app – my advice to him is that he’s got absolutely nothing to worry about provided he and Dan continue to take feedback in this professional manner.

My Triberr Experiment

I’m a member of The Mighty Anubis Tribe – and I love it, not just for the traffic it sends, but also for the networking with some of the members like Stan Faryna, The JackB, Janet Calloway, Eugene Farber, The Dinomeister himself, and others.

When you’re invited to Triberr you can also start your own tribes – so far I have just one with some awesome folk in: Peggy Baron, Marlee Wood, Daniel Wood and Jon Alford.

And it’s time to expand my tribes.  If you read One Spoon regularly, you know the kind of subjects I write about.  If you write about complimentary subjects and want an invite to Triberr, use the contact form and send me an email and I’ll take a look.  (Note: if I choose not to invite you, take that feedback professionally – not personally!)

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Tagged as: blogging bookshelf, dan cristo, dino dogan, feedback, triberr